Intelex Services
Intelex Performance Navigator
A comprehensive review service that assesses your Intelex application, identifies performance gaps, and provides expert recommendations to enhance efficiency and user adoption.
Trusted by leading organizations
What is the Performance Navigator?
Stop guessing. Start fixing.
Most organizations using Intelex know something isn't working — adoption is low, backlogs are growing, and teams are still defaulting to spreadsheets. The Intelex Performance Navigator gives you a structured path forward: a rigorous assessment of your current configuration, a clear picture of where performance is leaking, and a prioritized roadmap to close every gap.
Performance Assessment
We conduct a deep-dive review of your Intelex modules, workflows, and configurations to surface hidden inefficiencies and adoption barriers before they compound.
Backlog Prioritization
We help you sort through accumulated feature requests, open defects, and deferred configurations — giving you a clear, actionable priority list aligned to business impact.
Adoption Roadmap
A tailored set of recommendations — from quick configuration wins to longer-term change management initiatives — that move your team from passive users to active champions.
Expert Recommendations
Every finding is paired with a concrete recommendation from our Intelex-certified consultants — not generic advice, but specific steps grounded in your exact setup.
Key Capabilities
Everything your Intelex program needs to perform
The Performance Navigator addresses the six most common failure points in Intelex deployments — from defect management to backlog control.
Structured Workflow
Manage defects methodically through defined stages to ensure thorough resolution and efficient handling. No more issues falling through the cracks.
Efficiency and Accuracy
Replace cumbersome Excel-based methods with a streamlined, intuitive interface that improves efficiency and accuracy in defect tracking across your entire EHSQ program.
Collaborative Verification
Facilitate seamless communication between reporters and support teams during verification, ensuring all necessary details are captured promptly and nothing is missed.
Configurable Backlog Management
Prioritize and manage backlog items effectively, optimizing resource allocation and project timelines so your team focuses on what moves the needle.
Comprehensive Configuration & Testing
Resolve defects comprehensively with detailed configuration solutions and rigorous testing protocols to validate resolutions before they reach your end users.
Notification & Severity Management
Stay informed with automated notifications and prioritize actions based on severity levels — from critical system failures to low-impact improvement requests.
How it works
From assessment to action in four steps
The Performance Navigator follows a proven engagement model. We start with discovery, move through structured analysis, and deliver a prioritized roadmap you can execute immediately.
Discovery & Intake
We begin with a structured intake session to understand your Intelex configuration, current pain points, stakeholder landscape, and program goals. This includes a review of your existing module setup, custom workflows, and any open defect or change logs.
Application Assessment
Our certified consultants perform a hands-on review of your Intelex environment across six domains: workflow design, data quality, user adoption, configuration completeness, notification logic, and backlog health. We document every gap with evidence.
Gap Analysis & Prioritization
We map every finding to business impact and implementation effort, giving you a prioritized backlog of improvements. Critical defects are flagged for immediate resolution; quick wins are separated from longer-term initiatives.
Recommendations & Roadmap Delivery
We deliver a comprehensive report with specific, actionable recommendations for each gap — including configuration changes, training recommendations, and governance improvements — plus a phased roadmap for your team to execute against.
Who it's for
Built for organizations running Intelex at scale
The Performance Navigator is designed for EHS and quality teams who have already deployed Intelex but aren't getting the full value from their investment.
EHS Program Managers
You've deployed Intelex but adoption is inconsistent. Teams are reverting to spreadsheets. The Navigator gives you the data you need to make the case for improvements and the roadmap to implement them.
IT & Systems Owners
You own the Intelex platform technically but lack the EHSQ domain expertise to know which configuration gaps matter most. We bridge that gap with domain-specific prioritization.
Operations & Quality Leaders
Defect tracking is manual, backlog items linger for months, and reporting is inconsistent. The Navigator helps you get control of your operational data and close the loop on outstanding issues.
Client voices
What our clients say
"Alcan Solutions has been very supportive with our project. They are easy to access and communicate with. It's always easy to get them to understand the issues that we face, and receive a quick solution from them. I would recommend working with Alcan Solutions."
"I am thrilled to endorse Alcan Solutions! Working with their team has been an outstanding experience. Their unparalleled expertise, unwavering dedication, and innovative approach have consistently surpassed our expectations. Alcan Solutions is a phenomenal partner, delivering top-notch results on time and within budget. I wholeheartedly recommend their services to any organization seeking exceptional solutions and a truly collaborative experience."
"Alcan Solutions are the key to getting our system up and running here at West Fraser Mills. They are very thorough and professional. Harjas is a superb Project Manager, Mentor and Friend — nothing is too small to help with. I would highly recommend the services of Alcan Solutions to everyone."
Why Alcan Solutions
The Intelex specialists other consultants call
Alcan Solutions was built around one platform: Intelex. We don't offer a hundred services across a dozen tools — we go deep on EHSQ software and sustainability programs. That focus means your Performance Navigator engagement is led by consultants who have seen every configuration pattern, every adoption failure mode, and every backlog anti-pattern that can stall an Intelex program.
Our team has served clients across pharmaceuticals, food, automotive, and oil & gas — including global organizations like Johnson & Johnson, Kenvue, and AECOM. We bring benchmarks and best practices from across the industry into every engagement.
- Intelex-certified consultants on every engagement
- Deep EHSQ domain expertise, not just technical configuration
- Bilingual delivery — English and French
- Based in Toronto; serving clients across North America
- Fixed-scope delivery — no scope creep, no billing surprises
Go further
Related Intelex services
The Performance Navigator is often the starting point. Once gaps are identified, our team can execute the remediation work end-to-end.
System Configuration
Our team implements the configuration changes identified in your Navigator report — from workflow redesigns to notification logic, custom fields, and reporting templates.
Learn moreStaff Training
Persona-first training programs that close the adoption gap. We develop role-based curricula aligned to your actual workflows so users build confidence and independence.
Learn moreChange Management
Sustainable adoption doesn't happen by accident. Our change management programs align stakeholders, reduce resistance, and embed new ways of working across your organization.
Learn moreGet started
Ready to enhance your defect management process?
Contact us today to learn more about integrating the Performance Navigator into your operations. Our team will reach out within one business day.
Your Intelex program deserves to perform at its best.
Let our certified consultants show you exactly where performance is leaking — and how to fix it.