Nine services · One persona-first lens

Nine services.
One outcome: EHS that sticks.

From the first discovery workshop through post-go-live training, Alcan delivers every service your EHS program needs — in English and French, configured around the people who actually use the system.

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Core services9
Delivery languagesEN / FR
Years of EHS expertise12+
Programs delivered240+
Our Purpose

The commitments behind every engagement

Two north stars that shape how we scope, design, and measure every EHS program we deliver.

Vision

Compliance that lasts because people chose it.

We focus on delivering user-centric solutions that help organizations improve Environmental, Health, Safety, and Compliance Monitoring activities. We help our clients not only become compliant, but stay compliant — by leveraging EHS tools that fit how their teams actually work, not how the vendor imagined they would.

Mission

Empower world-leading organizations to protect front-line workers.

Empowering world-leading organizations with innovative software solutions that drive success in achieving holistic EHS goals. From pharmaceutical clean rooms to oil sands operations, we configure programs that protect the people who show up every day — ensuring the system serves the worker, not the other way around.

Nine services across the EHS lifecycle

Change Management Data ETL Solutions Discovery Wireframing Solutions Design & Deployment Application Development Data Migration QA Testing Staff Training & Support
What We Do

Nine services. Every phase of the EHS lifecycle.

Every service is built around your end users — not a generic template. We design, configure, test, and train with your team's specific workflows and personas in mind.

Service 01

Change Management

Successful EHS programs don't fail because of bad software — they fail because the people who needed to use it weren't brought along. Alcan's change management practice begins with persona mapping: we identify every role that touches the system, document their day, and design adoption strategies around their real workflows. This means optimized user flows, testing scripts written as the end user, and training programs that mirror actual job tasks rather than generic platform walkthroughs. We stay engaged long after go-live — quarterly check-ins, adoption reporting, and backlog reviews ensure the program matures with your organization.

  • Stakeholder and persona mapping workshops
  • Role-by-role adoption roadmaps with measurable milestones
  • Post-go-live quarterly maturity reviews
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Team collaborating on change management workshop
Data pipeline and ETL process visualization
Service 02

Data ETL

EHS data rarely lives in one place. Incident logs in spreadsheets, audit findings in legacy platforms, chemical inventories in ERP systems — before any program can succeed, that data needs to move cleanly into your EHS system of record. Alcan's ETL service handles the full Extract, Transform, and Load cycle: we map source schemas, apply your business rules, normalize inconsistent data, and validate every record before it lands in the target system. The result is a single, trustworthy data layer that supports accurate dashboards, reliable reporting, and audit-ready records from day one.

  • Source schema mapping and field-level transformation rules
  • Data quality validation with reconciliation reporting
  • Scheduled or one-time load into Intelex, EcoOnline, Enablon, or Cority
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Service 03

Solutions Discovery

Choosing the wrong EHS platform is a multi-year, multi-million-dollar mistake. Our Solutions Discovery service exists to prevent it. Using a persona-first partner approach, we spend time with the people who will actually use the system — the field technician, the compliance manager, the sustainability lead — before we ever evaluate a vendor. We map their workflows, surface edge cases that vendor demos never show, and build an evidence-backed requirements document that holds any platform to a real standard. The deliverable is a prioritized vendor short-list with a scoring rationale your procurement and IT teams can stand behind.

  • Persona-driven requirements workshops (2–3 week sprint)
  • Edge-case identification before vendor commitment
  • Scored vendor comparison report with implementation risk assessment
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Team in solutions discovery workshop reviewing requirements
Wireframe sketches and UX blueprints on a desk
Service 04

Wireframing (Prebuild Consultations)

Configuration mistakes discovered in UAT cost five times more to fix than mistakes caught in design. Alcan's wireframing and prebuild consultation service creates a shared visual specification — interactive blueprints showing every user flow, form layout, and routing decision — so that all stakeholders are looking at the same picture before a single line of configuration is written. We design for each persona's real context: the mobile field worker sees a different flow than the desktop compliance officer. Reviews are structured so that end-user champions, IT, and business owners all sign off before build begins, eliminating 'that's not what we asked for' moments at go-live.

  • Clickable wireframes for each key user flow and persona
  • Stakeholder sign-off sessions before configuration begins
  • Written specifications and form-field inventory for the build team
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Service 05

Solutions Design & Deployment

There is no one-size-fits-all EHS program. A pharmaceutical manufacturer in Mississauga and a lumber operation in British Columbia may run the same platform — but their configurations need to reflect their regulatory environments, their workforce profiles, and their operational rhythms. Alcan hosts discovery workshops to understand your specific context, then designs solutions focused on ease of use and scalability. Every configuration decision traces back to a business requirement or a user persona, documented so your IT team can maintain and extend the system without calling us every time. Deployment is managed end-to-end: environment setup, data loading, integration testing, and a production handover checklist.

  • Discovery workshops with business and end-user champions
  • Configuration decisions documented against requirements
  • Phased deployment with environment promotion and production sign-off
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Solutions design and system deployment in progress
Developer configuring application on laptop
Service 06

Application Development

Every extra field on a form is a reason someone will stop filling it out. Every extra click in a workflow is a reason someone will use a workaround. Alcan's application development service is relentlessly focused on the end-user experience: we audit form lengths, click counts, and routing logic against the personas who will use them daily, and configure solutions that feel effortless. This includes form design, workflow routing, notification logic, permission structures, and integration with adjacent systems such as HRIS, ERP, and BI tools. The output is a system that people actively prefer to use over the spreadsheet alternatives.

  • Form and workflow configuration optimized per persona
  • Permission structures and notification logic mapped to org chart
  • Integration connectors for HRIS, ERP, and BI platforms
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Service 07

Data Migration

Going live on a new EHS platform does not mean leaving your history behind. Many clients need years of incident records, audit findings, inspection data, and permit history to move with them — so reports remain accurate and regulatory obligations can be met from day one. Alcan specializes in legacy data migration, including the complex cases: systems being decommissioned after acquisition, platforms reaching end-of-life, and multi-source consolidations where the same incident may be recorded in three different formats. We map, transform, validate, and load every record with a full reconciliation report confirming that nothing was lost in transit.

  • Legacy system decommission and sunset migrations
  • Acquired-entity data consolidation into a single system of record
  • Full reconciliation report with record-count verification post-load
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Data migration and server infrastructure
QA tester reviewing application on screen
Service 08

QA Testing

Testing written by developers finds developer bugs. Testing written by users finds the things that will actually go wrong on Tuesday morning. Alcan writes QA test scripts during the design phase, not after build — each script follows a persona through their real workflow, validating that routing, permissions, notifications, and data capture all behave as designed. Findings are tracked in a managed backlog with severity ratings: critical bugs get hot-fixed before go-live; enhancements and minor issues enter a post-go-live sprint queue. This structured approach means go-live is a milestone, not a gamble, and continuous improvement continues long after day one.

  • Persona-based test scripts written during design phase, not post-build
  • Bug, hot-fix, and enhancement backlog with severity triage
  • Structured UAT facilitation with business user sign-off
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Service 09

Staff Training & Support

A system that goes live but doesn't get adopted is a sunk cost. Alcan's training programs are designed for real comprehension and lasting behavioral change — not just completion certificates. Training is delivered in English and French, on-site or remote, and is scripted per persona: a maintenance technician's session looks completely different from a compliance manager's. We guide each user through their actual modules, with their actual permissions, following their actual workflows — so the training session is a dress rehearsal for the real thing, not a generic product tour. Post-training support includes office-hours sessions, knowledge-check assessments, and a help-line for the first 90 days.

  • Bilingual delivery (EN/FR), on-site and remote
  • Persona-scripted modules so each role learns their own workflow
  • 90-day post-go-live support with office-hours and knowledge checks
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Bilingual staff training session in progress
Our Approach

Five steps. One persona-first lens.

Every engagement starts with your end users and ends with measurable adoption — not just a system that "went live".

01

Listen

Workshops with end-user champions. Map their day, their pain, and the gap between how the system works and how their job works.

Discover
02

Discover

Evaluate platforms and surface edge cases before commitment. Produce a scored vendor comparison your procurement team can act on.

Scope
03

Design

Clickable wireframes and detailed specifications. Every stakeholder signs off before a line of configuration is written.

Design
04

Build

Configure, integrate, migrate, and test — with personas as the quality gate. Bugs are triaged; go-live is a milestone, not a gamble.

Build
05

Support

Bilingual training in EN and FR. Quarterly maturity reviews. The partnership doesn't end at go-live — it starts there.

Sustain
9
Core service areas

From discovery through go-live support and change management.

240+
Programs delivered

Across pharma, energy, automotive and logistics.

12+
Years of EHS expertise

Founded in Toronto in 2014, operating across North America.

EN/FR
Bilingual delivery

On-site and remote. Training, support, and documentation.

Industries

Built for regulated, complex environments

Alcan's EHS programs span the industries where safety, compliance, and sustainability are not optional — they're mission-critical.

Pharmaceuticals

GMP-aligned incident management, audits, CAPA, and regulatory reporting.

Food & Beverage

HACCP integration, food safety, and EHS compliance for manufacturing and distribution.

Automotive

High-volume incident tracking, ergonomics programs, and supplier network compliance.

Oil & Gas

Permit management, environmental monitoring, and contractor safety programs.

Lumber / Pulp & Paper

Forestry safety, mill operations, and environmental compliance reporting.

Construction

Site safety programs, subcontractor management, and incident reporting.

Transportation

Fleet safety, driver compliance, and transport regulatory reporting programs.

Engineering Services

Multi-site project safety, contractor EHS, and professional services compliance.

Ready to start?

Let's build your EHS program together.

From a single service to a full end-to-end engagement — tell us where you are and where you want to go. We'll design a scope that fits your timeline, budget, and team.

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