Overview

Knowing when something isn’t working is key. Our client’s Audit Management system wasn’t keeping up with their growing team. Upgrading it to fit their needs could have cost six figures. We realigned their Intelex application to their evolving business—allowing our client to repurpose the system and avoid a costly replacement.

Alcan tackled the challenge with a focused and collaborative strategy, delivering results within the 90-day timeline.

Results

100+ users transitioned from manual, paper-based workflows to a fully digital system.

Financial Impact

  • 25% increase in audit closure rates
  • Audit preparation time dropped by 60%
  • Enhanced compliance and risk management

Operational Efficiency

  • 75% of cross functional teams reported smoother collaboration
  • 90% of users said they had a clearer understanding of audit tasks and corrective actions

Our Approach

Collaborative Design Workshops

Engaged stakeholders to define requirements, workflows, field configurations, and automation, ensuring scope alignment and audit best practices.

Reversion and Configuration

Reset the Audit Management app to its out-of-the-box state, reconfigured it for departmental needs, and documented all changes for clarity and consistency.

Change Management

Provided user training, clear communication, and post-go-live support to ensure a smooth transition and high adoption rates.

User Acceptance Testing (UAT)

Conducted real-world testing, addressed feedback efficiently, and ensured the solution met all requirements before deployment.

Interested in collaborating and understanding how we can help? Reach out to us at contact@alcansolutions.com.